VoIP Training for Business Professionals

This VoIP Training was custom made for business professionals who works with VoIP

This VoIP training was created for business people who works with Voice over IP. The objective here is to start from the beginning.

We have a dedicated a chapter for business professionals, where they can understand the dynamics of an Internet Telephony Service Provider and a company providing VoIP systems such as Unified Communication as a Service (UcaaS). They will learn how to differentiate their sales, understand the logic of the connection rates and increments and get some suggestions on how to upsell in SIP trunking and Unified Communications.

For decision makers we have described the six waves of Voice over IP. Initially the main business outcome for VoIP was the savings in the phone bill. Then we have five additional waves convergence, open standards, unified communications, cloud and automation. Each of this waves brought different business outcomes.

Finally in the entrepreneurs session we have analyzed the business models behind the main VoIP companies. We have use the business model canvas to describe the inner working of VoIP businesses. Almost all business models for VoIP are based in recurrent revenue and it is very important to understand the financial logic behind these models.

This is a completely new training, your feedback is welcome, it certainly will improve over the years with your suggestions.

In this training we have four sections:

1 - Introduction to Voice over IP (VoIP)

2 - VoIP for decision makers

3 - VoIP for sales people

4 - VoIP for entrepreneurs


Your Instructor


Flavio E Goncalves
Flavio E Goncalves

Flavio E. Goncalves has graduated as an Engineer in 1988. What best defines him, is an entrepreneur with strong technical skills.

22+ years of experience in Voice over IP systems, 6500+ students on Udemy

He started as a Network and Database Administrator in 1989 and in the technical carrier got the following certificates

  • Novell Master CNE in 1993
  • Microsoft Certified Systems Engineer in 1995
  • Cisco CCNP, CCDP, CCSP and CCIE written
  • Asterisk dCAP in 2006
  • OpenSIPS Instructor and creator of the OpenSIPS Bootcamp and OpenSIPS Certified Professional

He has founded four companies:

  • V.Office, Network Systems Integrator, Since 1996
  • SipPulse, Communication Systems, Since 2010
  • Api4Com, APIs for communication, Since 2018
  • WeHostVoIP, Hosting VoIP Application, Since 2020

In the VoIP School the objective is to build a community of people related to VoIP, Instructors and Students in the same place. With the teachable interface, the teaching model can be a lot better. We hope to offer more web-conference trainings and coaching.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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