VoIP Training for Business Professionals

This VoIP Training was custom made for business professionals who works with VoIP

This VoIP training was created for business people who works with Voice over IP. The objective here is to start from the beginning.

We have a dedicated a chapter for business professionals, where they can understand the dynamics of an Internet Telephony Service Provider and a company providing VoIP systems such as Unified Communication as a Service (UcaaS). They will learn how to differentiate their sales, understand the logic of the connection rates and increments and get some suggestions on how to upsell in SIP trunking and Unified Communications.

For decision makers we have described the six waves of Voice over IP. Initially the main business outcome for VoIP was the savings in the phone bill. Then we have five additional waves convergence, open standards, unified communications, cloud and automation. Each of this waves brought different business outcomes.

Finally in the entrepreneurs session we have analyzed the business models behind the main VoIP companies. We have use the business model canvas to describe the inner working of VoIP businesses. Almost all business models for VoIP are based in recurrent revenue and it is very important to understand the financial logic behind these models.

This is a completely new training, your feedback is welcome, it certainly will improve over the years with your suggestions.

In this training we have four sections:

1 - Introduction to Voice over IP (VoIP)

2 - VoIP for decision makers

3 - VoIP for sales people

4 - VoIP for entrepreneurs


Your Instructor


Flavio E Goncalves
Flavio E Goncalves
"Flavio E. Goncalves, an Engineer since 1988 with a mission to positively impact individuals and businesses. Boasting over two decades of experience in Voice over IP systems and educating 10,000+ students.
Flavio started his career as a Network and Database Administrator in 1989, subsequently earning certifications such as Novell Master CNE (1993), Microsoft Certified Systems Engineer (1995), Cisco CCNP, CCDP, CCSP and CCIE written, and Asterisk dCAP (2006). He's a recognized OpenSIPS instructor, known for creating the OpenSIPS Bootcamp and OpenSIPS Certified Professional program.
His entrepreneurial journey spans three companies: V.Office, a network systems integrator (1996); SipPulse, focused on communication systems (2010) and WeHostVoIP, offering VoIP application hosting (2020).
At VoIP School, Flavio fosters a VoIP-centric community of instructors and students, leveraging modern teaching interfaces for optimal learning. He strives to expand web-conference training and coaching offerings."

Course Curriculum


  Introduction
Available in days
days after you enroll
  VoIP Basics
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days after you enroll
  VoIP for Business
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days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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